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Our Mission

Providing Housing, Building Futures

The mission of the Worcester Housing Authority is to enhance the Worcester community by creating
and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for our residents.

Our Core Values:

We develop relationships that make a positive impact on our residents' lives.

We take pride in our work and in delivering a safe, sound, and secure home to our residents.

We work together, across departments, to service the needs of our residents.

We treat everyone we encounter with respect and dignity.

We hold ourselves personally accountable for delivering on our commitments.

We provide a positive and encouraging environment for our staff and our residents in order to help them succeed.

Meet our Board of Commissioners

The WHA is governed by a five-member Board of Commissioners, made up of a housing authority resident, as well as a member appointed by the Governor of Massachusetts and four members who are appointed by the Worcester City Manager and confirmed by the Worcester City Council. Additionally, as directed by the City Council, one member must be a representative of an organized labor union.

The five-member WHA Board of Commissioners oversees the WHA's overall direction. Board members approve all significant contract awards, budget decisions, formal submissions to state and federal funding agencies, planning and reporting documents, major policy decisions, and many other important matters.

The WHA’s Board of Commissioners meets monthly, on the third Thursday of each month. Board meetings are generally held in the Conference Room of The WHA’s Executive Office at 40 Belmont Street. Commissioners are appointed for five year terms. The City Council has determined that no commissioner shall be appointed to serve more than two terms, or ten years.

The following are the current members of the Worcester Housing Authority's Board of Commissioners:

Joseph P. Carlson


Joseph P. Carlson previously served on the Worcester Housing Authority Board of Commissioners from 1995-2005; most of the years he served as Chairman. He was reappointed in 2015, and currently serves as the Chairperson. Joe is currently the President of the Central MA AFL-CIO, and serves on the boards of the Massachusetts AFL-CIO, the United Way of Central Massachusetts, and has served on the board of the Manufacturing Extension Partnership.

Joseph M. Capone


Joseph M. Capone is a state appointee to the Worcester Housing Authority Board of Commissioners, appointed in 2016. He currently serves on the Public Education Nominating Council, the Board of CSX Transportation, and is President of the East Side Improvement Club. Joseph previously served as Chairman of the Parks and Recreation Committee for 10 years and Chairman of the Board of the DCU Center.

Jose Ramos


Jose Ramos was appointed to the Worcester Housing Authority Board of Commissioners in 2016 and serves as the Tenant Representative. He works with resident leaders from 14 WHA properties, attending tenant meetings, crime watch meetings and jurisdiction wide Resident Council meetings and advocates on behalf of WHA tenants.

William J. Eddy


William J. Eddy was appointed to the Worcester Housing Authority Board of Commissioners in 2017. He is the Executive Director of the Massachusetts Association of Early Education and Care. William formerly served as an elected City Councilor for District 5 from 2008-2013.

Rané Bracey-Westbrook


Rané Bracey-Westbrook was appointed to the Worcester Housing Authority Board of Commissioners from October 2017 – October 2022. Rané has extensive experience in the non-profit industry. She currently volunteers at and serves as a board member at a local outreach center for homeless youth. Additionally, Rané is employed at a nationally known non-profit organization as a Senior Director of Grants Finance and is currently pursuing her Master’s from Harvard University. Rané is passionate about giving back to her community and advocating for those most in need.

Staff Listing

Executive Director Alex Corrales
Assistant Executive Director Peter Proulx
Deputy Director of Compliance & Special Projects Nancy Jones
Deputy Director of Finance Peter Fifield
General Counsel Suzanne Chung
Director of Administration Michael Murphy
Director of Admissions Krystal Vanhorne
Director of Family and Resident Services Carlton Watson
Director of Human Resources Erin Jansky
Director of Information & Technology Michael A. Vecchi, Jr.
Director of Leased Housing Laurie Matosky
Director of Maintenance Steve Alvarez
Director of Property Management Tiffany Shliapa
Director of Public Safety Angel Rosario
Chief Procurement Officer Jackson Restrepo

Contact Us


For general questions, please email us at questions@worcesterha.org or complete the on-line web form [Click Here]

To file an anonymous tip, please email us at tipline@worcesterha.org

For non-emergencies you can email the Public Safety Department at psd@worcesterha.org


Department Phone Fax
Main Number 508-635-3000 508-635-3186
Admissions 508-635-3300 508-635-3190
Executive Office 508-635-3106 508-635-3186
Family Services 508-635-3272  
Family Self Sufficiency 508-635-3151  
Finance 508-635-3115 508-635-3187
Human Resources 508-635-3158 508-635-3186
Information Technology 508-635-3156 508-798-4591
Leased Housing (Section 8) 508-635-3148 508-635-3191
Legal 508-635-3159
Maintenance 508-635-3200 508-635-3294
Modernization 508-635-3302 508-798-4627
Public Safety 508-635-3208 508-681-4760
Purchasing 508-635-3202 508-635-3289
Resident Services 508-635-3306 508-421-3316
ROSS 508-635-3256  
TDD 508-798-4530  
Transitional Housing 508-635-3355 508-421-3316
Lincoln Park Tower Management Office 508-635-3050 508-798-4524
Curtis Management Office 508-635-3249 508-421-5183
GBV Management Office 508-635-3209 508-635-3288
Lakeside Management Office 508-798-4531 508-421-5152
Murray Avenue Management Office 508-798-4570 508-798-4520
Pleasant Street Management Office 508-798-4643 508-798-4535
Step Up 508-635-3255  


Worcester Housing Authority
40 Belmont Street
Worcester, MA 01605
Phone: 508-635-3000
Hours: 8:00 AM - 4:30 PM