Our Mission Board of Commissioners Staff Listing Contact Us

Our Mission

Providing Housing, Building Futures

The mission of the Worcester Housing Authority is to enhance the Worcester community by creating
and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for our residents.

Our Core Values:

CUSTOMER SERVICE
We develop relationships that make a positive impact on our customers' lives.

QUALITY
We take pride in our work and in delivering a safe, sound, and secure home to our residents.

TEAMWORK
We work together, across departments, to service the needs of our customers.

RESPECT
We treat everyone we encounter with respect and dignity.

PERSONAL ACCOUNTABILITY
We hold ourselves personally accountable for delivering on our commitments.

POSITIVITY
We provide a positive and encouraging environment for our staff and our customers in order to help them succeed.

Meet our Board of Commissioners

The WHA is governed by a five-member Board of Commissioners, made up of a housing authority resident, as well as a member appointed by the Governor of Massachusetts and four members who are appointed by the Worcester City Manager and confirmed by the Worcester City Council. Additionally, as directed by the City Council, one member must be a representative of an organized labor union.

The five-member WHA Board of Commissioners oversees the WHA's overall direction. Board members approve all significant contract awards, budget decisions, formal submissions to state and federal funding agencies, planning and reporting documents, major policy decisions, and many other important matters.

The WHA’s Board of Commissioners meets monthly, on the third Thursday of each month. Board meetings are generally held in the Conference Room of The WHA’s Executive Office at 40 Belmont Street. Commissioners are appointed for five year terms. The City Council has determined that no commissioner shall be appointed to serve more than two terms, or ten years.

The following are the current members of the Worcester Housing Authority's Board of Commissioners:

Joseph P. Carlson	Chairperson Joseph P. Carlson previously served on the Worcester Housing Authority Board of Commissioners from 1995-2005; most of the years he served as Chairman. He was reappointed in 2015, and currently serves as the Chairperson. Joe is currently the President of the Central MA AFL-CIO, and serves on the boards of the Massachusetts AFL-CIO, the United Way of Central Massachusetts, and has served on the board of the Manufacturing Extension Partnership.
Joseph M. Capone	Vice-Chairperson Joseph M. Capone is a state appointee to the Worcester Housing Authority Board of Commissioners, appointed in 2016. He currently serves on the Public Education Nominating Council, the Board of CSX Transportation, and is President of the East Side Improvement Club. Joseph previously served as Chairman of the Parks and Recreation Committee for 10 years and Chairman of the Board of the DCU Center.
Jose Ramos	Treasurer Jose Ramos was appointed to the Worcester Housing Authority Board of Commissioners in 2016 and serves as the Tenant Representative. He works with resident leaders from 14 WHA properties, attending tenant meetings, crime watch meetings and jurisdiction wide Resident Council meetings and advocates on behalf of WHA tenants.
William J. Eddy	Member William J. Eddy was appointed to the Worcester Housing Authority Board of Commissioners in 2017. He is the Executive Director of the Massachusetts Association of Early Education and Care. William formerly served as an elected City Councilor for District 5 from 2008-2013.
Rané Bracey-Westbrook	Member Rané Bracey-Westbrook was appointed to the Worcester Housing Authority Board of Commissioners from October 2017 – October 2022. Rané has extensive experience in the non-profit industry. She currently volunteers at and serves as a board member at a local outreach center for homeless youth. Additionally, Rané is employed at a nationally known non-profit organization as a Senior Director of Grants Finance and is currently pursuing her Master’s from Harvard University. Rané is passionate about giving back to her community and advocating for those most in need.

Staff Listing

Executive Director	Alex Corrales
Assistant Executive Director	Peter Proulx
Deputy Director of Compliance & Special Projects	Nancy Jones
Deputy Director of Facilities Management	Stanley Pitchko JR
Deputy Director of Finance	Peter Fifield
General Counsel	Suzanne Chung
Director of Administration	Michael Murphy
Director of Admissions	Krystal Vanhorne
Director of Family and Resident Services	Carlton Watson
Director of Human Resources	Erin Jansky
Director of Information & Technology	Michael A. Vecchi JR
Director of Leased Housing	Laurie Matosky
Director of Maintenance	Steve Alvarez
Director of Property Management	Tiffany Shliapa
Director of Public Safety	Angel Rosario
Chief Procurement Officer	Jackson Restrepo

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Contact Us

Email

For general questions, please email us at questions@worcesterha.org or complete the on-line web form [Click Here]

To file an anonymous tip, please email us at tipline@worcesterha.org

For non-emergencies you can email the Public Safety Department at psd@worcesterha.org

Phone

Department	Phone	Fax
Main Number	508-635-3000	508-635-3186
Admissions	508-635-3300	508-635-3190
Executive Office	508-635-3106	508-635-3186
Family Services	508-635-3272
Family Self Sufficiency	508-635-3151
Finance	508-635-3115	508-635-3187
Human Resources	508-635-3158	508-635-3186
Information Technology	508-635-3156	508-798-4591
Leased Housing (Section 8)	508-635-3148	508-635-3191
Legal	508-635-3159	508-635-3196
Maintenance	508-635-3200	508-635-3294
Modernization	508-635-3302	508-798-4627
Public Safety	508-635-3208	508-681-4760
Purchasing	508-635-3202	508-635-3289
Resident Services	508-635-3306	508-421-3316
ROSS	508-635-3256
TDD	508-798-4530
Transitional Housing	508-635-3355	508-421-3316
Lincoln Park Tower Management Office	508-635-3050	508-798-4524
Curtis Management Office	508-635-3249	508-421-5183
GBV Management Office	508-635-3209	508-635-3288
Lakeside Management Office	508-798-4531	508-421-5152
Murray Avenue Management Office	508-798-4570	508-798-4520
Pleasant Street Management Office	508-798-4643	508-798-4535
Step Up	508-635-3255